Legal notice

Privacy Policy for Norden

Effective Date: July 29, 2026

Norden ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Norden is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

  • Location information including general geographic location derived from your IP address.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

3. How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for safeguarding your account credentials.

  • Legal Compliance. We may use your personal information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Personal Information

We may share your personal information with the following categories of third parties:

  • Service Providers. We share your personal information with third-party service providers who perform services on our behalf, including:

    • Payment processors (e.g., Shopify Payments, PayPal, Stripe) to process your transactions;

    • Shipping and logistics partners to deliver your orders;

    • Email marketing platforms to send you communications;

    • Analytics providers (e.g., Google Analytics) to help us understand how you interact with our Services;

    • IT and hosting providers to support our website and systems.

  • Shopify. As our e-commerce platform provider, Shopify collects and processes your personal information on our behalf in accordance with Shopify's own privacy policy.

  • Legal and Regulatory Authorities. We may disclose your personal information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights or property, investigate fraud, or protect the safety of our users.

  • Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.

We do not sell your personal information to third parties for monetary value.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your browsing experience, analyze site traffic, and serve personalized advertisements. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential Cookies: Necessary for the basic functioning of our website, such as enabling shopping cart and checkout features.

  • Performance and Analytics Cookies: Help us understand how visitors interact with our site, allowing us to improve its performance.

  • Functional Cookies: Remember your preferences, such as language and region selections.

  • Targeting/Advertising Cookies: Used to deliver relevant advertisements to you based on your browsing behavior.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services.

6. Your Rights (For Residents of Certain Regions)

Depending on your location, you may have specific rights regarding your personal information:

For European Economic Area (EEA) and United Kingdom Residents (GDPR)

You have the right to:

  • Access – Request a copy of the personal information we hold about you.

  • Rectification – Request correction of inaccurate or incomplete data.

  • Erasure ("Right to be Forgotten") – Request deletion of your personal information, subject to legal exceptions.

  • Restriction – Request restriction of processing in certain circumstances.

  • Data Portability – Request transfer of your data to another organization.

  • Object – Object to processing based on legitimate interests or for direct marketing.

For California Residents (CCPA/CPRA)

You have the right to:

  • Know – Request disclosure of the categories and specific pieces of personal information we have collected about you over the past 12 months.

  • Delete – Request deletion of your personal information, subject to legal exceptions.

  • Opt-Out of Sale/Sharing – We do not sell your personal information. However, we do share data with advertising partners; you may opt out of such sharing for cross-context behavioral advertising.

  • Non-Discrimination – You will not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at hznorden@gmail.com. We will respond to your request within the timeframes required by applicable law.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. For example, we retain order information to comply with tax and accounting regulations. When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

As a global business, your personal information may be transferred to, stored, and processed in countries outside your country of residence, including the United States, Canada, and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards (such as Standard Contractual Clauses) to ensure that your personal information receives adequate protection in accordance with applicable law.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately. If we discover that we have collected such information, we will delete it promptly.

11. Third-Party Links

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We recommend that you review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights, please contact us at:

Norden
Email: hznorden@gmail.com

For general customer service inquiries, please use the same email address.